24 Emergency Service  -  Call (262) 878-0634  

 

 WE OFFER OUR
 CUSTOMERS...

 • Knowledgeable and    courteous office
   staff

 • 24 Hour Service,
   7 Days a Week

 • Commercial and        Residential Service

 • Installations and       maintenance

 • Variety of Brand
   Name Equipment

 • Free Estimates

 • Customer Friendly
   Rates

 

 

 

  FREQUENTLY ASKED QUESTIONS ...


HAVE A QUESTION?  WE HAVE ANSWERS!
Learn more about Southeastern Mechanical Inc. and your equipment from these answers to common questions...



Does SMI offer 24 Hour Emergency Service?

By calling (262) 878-0634, (262) 514-3330, or (262) 843-2200, a qualified service technician will call you back as soon as possible to assist you with all of your heating and air conditioning needs.

Are service or product specials offered at SMI?

SMI offers seasonal specials on several kinds of equipment and services.  We also have a discount for all of our senior customers.  Please contact us for details.

Does SMI offer any sort of equipment maintenance agreements?

SMI offers residential and commercial agreements for all of your maintenance needs.

Will a new furnace and air conditioner lower my gas and electric bill?

Absolutely.  By having our highly trained technicians installing a new high efficiency furnace and/or air conditioner, your gas and electric bill will usually be cut in half.  Insulation quality in your home is also important in keeping your heating and air conditioning bills lower.

How long should my old furnace and air conditioner last?

Most furnaces and air conditioners last between 15 and 20 years, but by replacing your furnace and/or air conditioner before its life expectancy is up with a high efficiency furnace and/or air conditioner can save you money on your gas and electric bills.

What should I look for to know if I am getting a fair price?

Low and cheap prices are not always better.  If a contractor can install heating and air conditioning equipment for less than $1,500, they are installing low-end equipment and/or having unqualified technicians install the equipment.  Other reasons for being such a cheap price include:

  • Not pulling proper permits
  • Not carrying liability insurance
  • Not providing long term service
  • Not spending the time to properly install the equipment up to code
  • Limited warranties on low-end equipment

Are there any add-on features that I can add to my heating and air conditioning equipment?

Every household has different comfort needs built into their heating and air conditioning system.  By adding a humidifier, dry throats, itchy eyes, and static electricity can be eliminated.  To remove unwanted dust in your house hold, you can add an air cleaner.  Save money by adding a programmable thermostat to keep your system at a lower operating level when your home is unoccupied, and back up to temperature when you get back home.  If you don’t like the odors from cooking, smoke, chemicals, and other household smells and want to reduce allergies, add a ultraviolet system that drastically increase the indoor quality from these issues.  Larger homes have hot and cold rooms.  In these rooms, consider installing a zoning system for added comfort.  Any of the above items can be added to your system to help increase your household comfort.

Learn more about Add-ons SMI offers

Why does it smell like something is burning the first time I turn my furnace on in the fall?

During the summer, dust particles build up on the heat exchanger.  When fall comes, you start your furnace, and the heat exchanger heats up to approximately 200 degrees Fahrenheit.  Every time the furnace begins operating, the dust and dirt that built up all summer long begins to burn the dust off, which is the smell that is coming from your furnace.

Why is there a black residue around my registers?

Over the years, your ductwork can collect a lot of dirt and debris.  The dirt and debris in your ductwork can be from things such as smoke from a pre-existing fuel oil burning furnace, soot from a chimney, smoke from a house fire, and even smoke from an oil based candle.  There are many other things that can cause these stains, but these are the most common reasons for the residue.  Your best bet is to have your ductwork cleaned or replaced.  After having your ductwork cleaned, we suggest installing a high efficiency air cleaner and possibly an UV system.

How often should I schedule a check-up for my heating and air conditioning system?

A clean and check is suggested to be done before the heating and cooling season.  We also recommend that your filter be changed twice a year to keep the air your household breathes clean, unless you have a high efficiency filter which could last 6 – 12 months.

Why do my boiler pipes make a gurgling noise?

More than likely, the cause of the gurgling noise is from air in your piping system.  By having one of our qualified technicians come and inspect your system, your gurgling piping system will be fixed in no time.

 

Please contact SMI for an estimate on your HVAC needs


 

Commitment - Excellence - Quality

Call Us Today! (262) 878-0634
©2007 Southeastern Mechanical, Inc. - Internet Presence by
Tallin Interactive
P.O. Box 438 • 17108 County Line Road • Union Grove, WI 53182